DSHS ESA Public Benefits Specialist 1-3

The Economic Services Administration (ESA) Community Service Division (CSD) has an exciting opportunity for Public Benefits Specialist, with training provided

• Help people applying for public assistance services through face-to-face interactions and over the phone
• Determine eligibility for all public assistance programs by conducting interviews, obtaining information from individuals and third parties
• Process applications received online and process all case actions using the appropriate computer programs

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination
• A combination of years of the above experience and education totaling 4 years
• One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs

• Medical, dental, and basic life insurance
• 401k matching
• Flight privileges
• Paid leave
• Staff training and other compensation benefits

The State of Washington is committed to providing its employees with a stable work environment with equal opportunity for learning and personal growth