TTS Trade Strategy & Operations Lead

The primary purpose of this role is to lead and drive initiatives and strategies within our Trade Working Capital Solutions [TWCS] Operations organization. This position will serve as a key point of contact and gate keeper for our current and future target operational models, ensuring consistency, scalability and alignment with our global standards and objectives across our local geographies and processing centers.

• Act as the main liaison between LATAM and Global stakeholders to ensure alignment on priorities milestones and planned or ad hoc deliverables.
• Serve as cluster gatekeeper for our target operational models, ensuring all processes, activities and implementations adhere to our global and regional standards as well as local regulation and governance
• Proactively identify gaps, inefficiencies or risks in current and future operational models among legal entities and propose actionable solutions.
• Apply project management methodologies and tools to drive execution, ensure accountability, and deliver outcomes on time and within scope.
• Support the coordination and execution of initiatives across multiple legal entities, ensuring consistency and compliance with local regulators and Citi policies.
• Develop and maintain comprehensive documentation, project plans, risk registers, and change management logs as part of sound project governance.
• Facilitate regular updates, meetings, and workshops with cross country and cross functional teams to monitor progress and foster engagement and timely execution.
• Collaborate with different levels of leadership to ensure stakeholders alignments and proactive decision-making.
• Serve as a liaison between our global partners and our local geographies to deliver planned and ad hoc requests in a timely fashion.

• 8 years of experience in a related role
• Effective people management, leadership and development skills
• Demonstrated ability to conduct stakeholder management activities
• Ability to work under pressure and manage to deadlines for planned and adhoc requests
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and problem solving skills
• Project management skills
• Strong problem solving skills
• Attention to detail and intermediate problem solving skills
• Fluency in Spanish and English, both written and spoken.

• 401k matching
• Health insurance
• Flight privileges

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