DSHS ESA Support Enforcement Officer 1-2 In-Training

The Division of Child Support within the Economic Services Administration is hiring multiple Support Enforcement Officers to join our team in Yakima, WA

• Work over the phone with parents, attorneys, and advocates to establish child support obligations and apply sanctions if there’s no compliance with the terms of those obligations
• Establish administrative child support orders by researching and locating income information, calculating complex financial and medical obligations, calculating arrears balances, preparing and serving legal notices, and negotiating settlements

• Strong conflict resolution and negotiation skills
• Ability to interpret and apply laws, policies, and legal documents with accuracy
• Excellent communication skills to clearly explain complex information to diverse audiences
• Proven analytical and math skills to calculate support obligations and assess case details
• Effective case management abilities to prioritize and maintain a large, varied caseload
• Exceptional attention to detail

• Health insurance
• Paid leave
• Retirement plan
• Paid holidays
• Sick leave
• Vacation leave

The State of Washington is committed to providing its employees with a stable work environment with equal opportunity for learning and personal growth