AI Business Process Solution Engineer - Finance & Supply Chain (ERP)

As an AI Business Process Solution Engineer - Finance & Supply Chain (ERP), you are a functional business process and technical workload expert within the Elevate commercial sales organization working specifically with our Nonprofit managed customers.

• Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
• Engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
• Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process as well as share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence competitive strategies.
• Provide strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
• Identify and apply existing demonstration assets and oversee demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements.
• Leverage partner/customer teams as needed to prove capabilities and integration into customer environment.
• Review partner demonstrations and provide feedback to ensure alignment with Microsoft standards.
• Build your readiness plan and proactively identify learning gaps.
• Grow domain knowledge and practice expertise by communicating with customers, partners, and colleagues to expand knowledge of architecture.
• Conduct group training or one-to-many events (e.g., workshops, Webinars) or leverage existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
• Monitor and respond to internal and external tech community posts, attend community calls, sessions, hackathons, etc., and act as a mentor for your technology area and contribute and participate in Customer Executive Briefing Center sessions.

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years Technical Pre-Sales or technical consulting, or related experience
• OR equivalent experience.
• Relevant certifications from Microsoft or competitive platforms and experience in ERP workloads
• Preferred Qualifications: Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
• Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Dynamics 365, Power Platform, Cloud Platform Technologies, Architecture)
• Solutions Pre-Sales practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.