Practice Office Manager II

The Practice Office Manager is responsible for managing all business and clinical elements of the practice. Responsibilities include all resources and functions as they relate to both direct and indirect patient care. The manager is responsible for the oversight of ordering medical and clinic supplies. Also, responsibilities include quality assurance, OSHA standards, and safety standards for the clinic. Maintenance of clinical and business equipment are the responsibility of the manager. The Practice Office Manager is responsible for the day to day operations of the clinic. Ongoing staff training and development are the responsibility of the Clinic Manager, and excellent communication is required to assure we are in compliance within our clinics. This position is directly responsible for the hiring, firing, progressive discipline and staff evaluations. Fiscal responsibility is coordinated between the manager and Director, and the manager should timely complete invoice review and approval for next step. Coordination of budgets is done in conjunction with the Director(s). Knowledge of software systems, including electronic health record is critical to the success of the position. The position requires the individual to be instrumental in streamlining processes while promoting quality healthcare and increased patient and employee satisfaction.

• Manages both clinical and business personnel in accordance to policies/procedures set forth by SMMC.
• Manages multiple priorities on an ongoing basis.
• Possesses familiarity with Electronic Health Record and Electronic Practice Management System.
• Oversees ordering clinic medical and business supplies.
• Manages day to day finances of clinic operations; including approval of invoices in pertinent software.
• Runs/manages reports for physician communication in monthly meetings.
• Adheres to Patient Center Medical Home (PCMH) standards, as directed by Administration/physician enterprise.
• Maintains clinic schedule (both provider clinic schedules and staff schedules) assuring clinic is staffed at the appropriate level(s).
• Understands necessary testing, coding and documentation requirements for specialty.
• Completes necessary paperwork (forms) for staffing clinic as well as security of clinic personnel
• this requires an understanding of software to maintain these elements.
• Understands patient accounting related to patient bills including insurance requirements, co-pays, deductibles and co-insurance requirements.

• High School Diploma or Equivalent
• 2 to 5 Years of Position-Related Experience

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

AdventHealth Shawnee Mission has been providing faith-based, whole-person care to the Kansas City community since 1962. Our team members, physicians and volunteers extend the healing ministry of Christ each day through dedication to clinical excellence and uncommon compassion. As the largest health care provider in Johnson County, we touch lives throughout our community at our locations in Lenexa, Shawnee Mission and South Overland Park, and through our main campus AdventHealth Shawnee Mission in Merriam, which includes a cancer center, six physician office buildings and an associate child-care center. We’re also proud to have more than 30 specialized physicians serving at 15 primary and urgent care locations. Joining our team means joining an important mission to serve others but can also serve your family well. Our team members enjoy superior health benefits, Magnet Recognition, tuition reimbursement, a generous Paid Days Off plan and support in achieving your personal health goals through our Associate Wellness Department. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.