Payer Sales Development Representative

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for Sales Development Representatives across all sales segments to accelerate athenahealth’s expansion in the payer market.

• Conduct targeted outreach to payer organizations through tailored emails and calls aligned with payer structure and strategy.
• Research payer organizations to understand their markets, provider networks, and strategic priorities before engagement.
• Engage payer executives and operational leaders with consultative messaging that uncovers workflow inefficiencies
• Manage and maintain accurate records in Salesforce, ensuring clean notes, strong handoffs, and pipeline hygiene.
• Collaborate cross-functionally with sales, product, and provider teams to align messaging and strategy.
• Handle objections professionally, particularly around existing solutions or provider-side focus, to advance conversations.

• 1 to 2 years of experience in sales, healthcare, or related fields.
• Demonstrated understanding of payer operations including claims, prior authorization, eligibility, remittance, and value-based care basics.
• Familiarity with payer pain points such as administrative burden, provider abrasion, data accuracy, and interoperability challenges.
• Comfort with healthcare acronyms and workflows to engage in credible, consultative conversations.
• Strong communication skills with the ability to engage executive-level payer leaders.
• Experience or aptitude for targeted prospecting, account research, and objection handling.
• Proficiency with CRM tools, preferably Salesforce, and a data-driven approach to sales development.

• 401k matching
• Health insurance
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.