Sr Business Analyst - Velocity Black - AI/ML (Remote - Eligible)

We’re excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here. Velocity Black by Capital One provides digital concierge services to its members to help them fulfill their dreams, from instant book reservations at the hottest restaurants or full blown itineraries for their bucket list trips. To do so, Velocity Black harnesses the power of expert agents with 24/7 chat support, artificial intelligence, exclusive inventory, and inspiring content and interfaces to provide an unparalleled member experience. It’s concierge, reimagined for the digital age.

• Analysis: Identify challenges and opportunities through data analysis and analyze model and product outputs to ensure we are effectively solving the identified problems
• Product: Perform analytics and research to assist the development of new AI/ML tools and models, improving our overall digital product offering
• Strategy: Conduct user research, market research, and research on the latest AI and ML methods to help guide our team towards the best overall product strategy
• Model Risk and Governance: Help assess risk and monitor against the inevitable risks of leveraging AI/ML products; help bring pieces of intent through various governance forums
• Execution: Own the end-to-end data to model lifecycle; develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Partnership: Work closely with colleagues across Capital One including: Product, Engineering, Data Analysis and Data Science, Compliance and Risk and others to drive improvement in quality and service through well-executed product offerings

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 1 year of experience in analysis

• 401k matching
• Health insurance
• Flight privileges
• Long term incentives (LTI)
• Additional bonus opportunities are available

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.