Product Manager - UCaaS

Responsible for defining the customer journey for new features on our Comcast Business UCaaS platform. Manages ongoing product management of new and existing products. Conducts the budgeting, planning, analysis, and monitoring required to ensure unit and financial targets are met for assigned products.

• Internalizes and represents the Voice of the customer throughout the product lifecycle.
• Performs competitive analysis and conducts market research.
• Teams with product development to deliver high-quality products on time.
• Participates in the strategic planning for enhancements to product content, pricing, packaging, and features.
• Assists in budgeting and variance analysis of product's unit and financial performance, with the goal of identifying opportunities and risks.
• Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Customer Experience (CX); Product Development; Product Management

• Paid Time off
• Physical Wellbeing
• Financial Wellbeing
• Emotional Wellbeing
• Life Events + Family Support

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