Engineering Operations Tech, DCEO Engr 4 - AG (L4)

The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

• Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center
• Troubleshoot facility equipment and rack-level events within internal SLAs
• Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Write procedures
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc.
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects
• Perform the following tasks, with or without reasonable accommodation:
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
• Bend or twist the body into unusual positions while working
• Push or pull heavy objects into position
• Work in noisy environments

• 3+ years of maintenance experience on mechanical or electrical equipment
• Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.) and familiar with building management systems (BMS/EPMS)
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
• Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• 4+ years of Data Center Engineering Experience and fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling
• Familiar with BMS and EPMS control systems and data collection/trending and proficient with maintenance management software
• Operating engineering license(s) such as DC II, DC III, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), NFPA 70E Certification

• 401k matching
• Health insurance
• Flight privileges

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.