Xfinity Retail Sales Consultant (Seattle, Northgate)

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them.

• Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics
• Contributing to a fun and competitive environment!

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience

• Paid Time off
• Physical Wellbeing
• Financial Wellbeing
• Emotional Wellbeing
• Life Events + Family Support

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