DSHS HCLA Program Specialist 5
State of Washington
Multiple Locations, Washington, U.S.
Project (limited duration)
Posted Oct 09, 2025
Multiple Locations
Compensation
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About the role
DSHS HCLA Program Specialist 5 (WA Cares Fund Benefits and Customer Care Supervisor)
Responsibilities
- Supervise a unit of Program Specialist 3 BCC Specialists
- Assign, prioritize, and review work assignments
- Provide guidance and consultation to ensure high-quality customer service
- Recruit, hire, train, and evaluate staff
- Prepare and analyze reports to track performance measures
- Collaborate with leadership, peers, and community partners
- Represent the agency in meetings, workgroups, and hearings
- Serve as a mandatory reporter for vulnerable populations
Requirements
- Bachelor’s degree in a related field and four (4) years of experience
- Master’s degree in a related field and two (2) years of experience
- Eight (8) years of professional or practical experience
- Supervisory experience overseeing professional staff
Benefits
- Affordable long-term care insurance coverage
- Health insurance
- Paid leave
- Retirement and Deferred Compensation
- Social Security
- Public Service Loan Forgiveness
- Holidays
- Sick Leave
- Vacation (Annual Leave)
- Bereavement Leave
- Leave Sharing
- Parental Leave
- Leave Without Pay
About the Company
State of Washington
Job Details
Salary Range
Salary not disclosed
Location
Multiple Locations, Washington, U.S.
Employment Type
Project (limited duration)
Original Posting
View on company website