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Senior Director, Data Science, Sales & Customer Analytics

Travelers

Hartford, CT, U.S.
Full-time, Hybrid
Posted Oct 07, 2025
Hybrid

Compensation

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About the role

Business Insurance Analytics and Research team has an open Senior Director position focusing on Sales and Customer analytics initiatives.

Responsibilities

  • Communicate analysis, insights, and results to team, peers, business partners, and on an occasional basis to executive level leaders.
  • Anticipate potential objections and influence senior leaders to adopt a different point of view.
  • Lead a team of managers and individual contributors that are executing on multiple projects and activities.
  • Partner with teams and leaders to ensure the successful execution of data science strategies.
  • Set and manages expectations with business partners for portfolio of work.
  • Generate ideas and drives consensus; is aware of potential conflicts.
  • Make suggestions in the development of business plans for the portfolio.
  • Broadly and frequently share expertise with the business and/or data science community through discussions, presentations, or peer reviews to improve business outcomes.
  • Assist with recruiting, training, and talent assessment efforts.
  • Provide guidance and coaching and drive career/technical development for team members.

Requirements

  • Masters in STEM related field or equivalent
  • 10 or more years of related work experience, including 6 or more years of team leadership experience.
  • Industry expertise in modeling/research/analytics or actuarial required.
  • Industry level knowledge of value creation and business model concepts.
  • Regularly interacts with executives and/or major customers using negotiating and/or influencing skills.
  • Subject matter expertise in the majority of external software programs.
  • Ability to apply emerging statistical procedures to large highly complex work.
  • Recognized industry expertise in 2-3 of the following: Regression, Classification, Machine Vision, Natural Language Processing, Deep Learning and Statistical modeling.

Benefits

  • Health Insurance
  • Retirement
  • Paid Time Off
  • Wellness Program
  • Volunteer Encouragement

About the Company

Taking care of our customers, our communities and each other. That’s the Travelers Promise.

Job Details

Salary Range

$165,000 - $272,200/yearly

Location

Hartford, CT, U.S.

Employment Type

Full-time, Hybrid

Original Posting

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