Senior Director, Data Science, Sales & Customer Analytics
Travelers
Hartford, CT, U.S.
Full-time, Hybrid
Posted Oct 07, 2025
Hybrid
Compensation
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About the role
Business Insurance Analytics and Research team has an open Senior Director position focusing on Sales and Customer analytics initiatives.
Responsibilities
- Communicate analysis, insights, and results to team, peers, business partners, and on an occasional basis to executive level leaders.
- Anticipate potential objections and influence senior leaders to adopt a different point of view.
- Lead a team of managers and individual contributors that are executing on multiple projects and activities.
- Partner with teams and leaders to ensure the successful execution of data science strategies.
- Set and manages expectations with business partners for portfolio of work.
- Generate ideas and drives consensus; is aware of potential conflicts.
- Make suggestions in the development of business plans for the portfolio.
- Broadly and frequently share expertise with the business and/or data science community through discussions, presentations, or peer reviews to improve business outcomes.
- Assist with recruiting, training, and talent assessment efforts.
- Provide guidance and coaching and drive career/technical development for team members.
Requirements
- Masters in STEM related field or equivalent
- 10 or more years of related work experience, including 6 or more years of team leadership experience.
- Industry expertise in modeling/research/analytics or actuarial required.
- Industry level knowledge of value creation and business model concepts.
- Regularly interacts with executives and/or major customers using negotiating and/or influencing skills.
- Subject matter expertise in the majority of external software programs.
- Ability to apply emerging statistical procedures to large highly complex work.
- Recognized industry expertise in 2-3 of the following: Regression, Classification, Machine Vision, Natural Language Processing, Deep Learning and Statistical modeling.
Benefits
- Health Insurance
- Retirement
- Paid Time Off
- Wellness Program
- Volunteer Encouragement
About the Company
Taking care of our customers, our communities and each other. That’s the Travelers Promise.
Job Details
Salary Range
$165,000 - $272,200/yearly
Location
Hartford, CT, U.S.
Employment Type
Full-time, Hybrid
Original Posting
View on company website