Senior Reliability Engineer

The Firmware Deployment team within Microsoft’s Silicon Cloud Hardware Infrastructure Engineering (SCHIE) organization is responsible for building and operating world-class software and data-driven services that support Azure’s hardware infrastructure development.

• Build and bring specialized knowledge across multiple production aspects (monitoring, release engineering, testing, live site excellence, buildout, performance optimization, capacity management)
• Analyze large-scale telemetry and operational data to uncover insights and drive data-informed decisions.
• Use the proven set of principles and practices such as safe deployment, testing for reliability, single point of failures elimination, disaster recovery, SLOs based monitoring, throttling, infrastructure management automation, post-mortem excellence, and adoption of common systems
• Respond to alerts and incidents.
• Build and follow playbooks to drive root cause analysis and reviews
• Partner with hardware and firmware teams to understand system behavior and identify opportunities for predictive analytics.
• Participate in an on-call rotation and availability during non-standard business hours and contribute to service reliability and incident resolution.

• Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration
• OR equivalent experience.
• 3+ years of experience in software engineering or operations for large-scale distributed systems.
• Ability to support a 24x7 data center environment, including participation in an on-call rotation and availability during non-standard business hours(evening, nights, weekends, or holidays) as operational needs require.
• Proficiency in one or more programming languages (C#, Python, Go, or similar).
• Understanding of cloud infrastructure (Azure preferred), networking, and system design.
• Familiarity with monitoring tools, incident management frameworks, and DevOps practices.

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Our mission is to enable safe, reliable, and intelligent deployment of firmware payloads across the Azure fleet, ensuring system health and operational quality at scale.