Program Manager 4

Job Summary: Responsible for utilizing advanced program management skills and knowledge to follow the organization's strategic plan and lead the large-to-medium and/or moderately complex programs spanning multiple organizations.

• Core Responsibilities: Understands the scope of programs as defined by the business requirements and budget process.
• Identifies, confirms and obtains participation from required cross-functional teams.
• Builds program plans and maintains program record.
• Facilitates the development and implementation of key goals, objectives and success criteria for the program with key stakeholders and core team.
• Supports the budget and resource forecasting process.
• Analyzes areas of risk to avoid risky activities by identifying and managing critical paths and risk areas.
• Establishes contingency plans and identifies trigger events and assumes responsibility for initiation corrective actions.
• Escalates early to SBI to determine when to engage senior management.
• Works with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time and costs.
• Ensures proper documentation.
• Tracks and manages the program schedule and upstream and downstream dependencies.
• Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives.
• Works with Strategic Business Initiative to assist in action item resolution and track completion.
• Ensures program milestones are accomplished and ensures overall committed timelines are met.
• Communicates updates on major milestones and keeps all stakeholders informed of progress and issues.
• Identifies and manages proposed changes to program parameters and works with Enterprise Program Management and Program Managers to ensure appropriate processes and communications are followed.
• Monitors and ensures quality of program deliverables.
• Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.

• Program Management; Communication Relationship; Team Collaboration

• Medical, prescription, vision, and dental insurance for eligible employees.
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
• Paid time off including eight observed company holidays and flex time.
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

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