Outside Property Claim Representative

Handles 1st party property claims of moderate severity and complexity as assigned.

• Handles 1st party property claims of moderate severity and complexity as assigned.
• Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
• Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies.

• Bachelor’s Degree
• General knowledge of estimating system Xactimate.
• Customer Service experience -.
• Interpersonal and customer service skills – Advanced.
• Organizational and time management skills- Advanced.
• Ability to work independently – Intermediate.
• Judgment, analytical and decision making skills
• – Intermediate.
• Negotiation skills – Intermediate.
• Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively –Intermediate.
• Investigative skills – Intermediate.
• Ability to analyze and determine coverage – Intermediate.
• Analyze, and evaluate damages–Intermediate.
• Resolve claims within settlement authority – Intermediate.
• Valid passport.

• Health Insurance
• 401(k) matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.