Principal Claims Investigator

The Principal Claims Investigator is responsible for all aspects of the investigation process, including creation of investigation plans, identification and assignment of relevant enquiries, and reporting on findings.

• Create investigation plans
• Identify and assign relevant enquiries
• Report findings
• Provide assistance to claims adjuster
• Leverage knowledge and expertise to minimize fraud risk
• Obtain and preserve physical and documentary evidence
• Coordinate investigative techniques and resources
• Testify and present evidence at administrative and criminal court proceedings
• Establish and maintain professional working relationships
• Complete targeted claims reviews
• Accurately identify and record financial impact
• Assist GIS and local management
• Provide intelligence feedback
• Identify, create, and complete fraud training
• Serve as Subject Matter Expert
• Complete focused claims reviews
• Assist team on ad-hoc duties

• College degree preferred or equivalent work experience
• Advanced knowledge of criminal and civil justice systems
• Excellent oral and written communication skills
• Ability to manage workflow
• Ability to work to tight timelines
• Advanced working knowledge in investigating General Insurance Consumer & Personal Lines of insurance

• 401k matching
• Health insurance
• Flight privileges

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Principal Claims Investigator to play your part in that transformation.