L&I Revenue Agent 2

The Revenue Agent 2 is a very complex and challenging position that requires the ability to employ strong judgement and utilize effective communication and collection tools to resolve past due accounts in multiple debt streams.

• Educate customers on numerous topics including origins of debts, related laws and policies, and clearly explain reporting and payment requirements.
• Take appropriate collection actions to resolve delinquent accounts.
• Evaluate customer’s financial records and information to determine ability to repay debt owed to the agency.
• Negotiate payment agreements with customers or their legal representative.
• Research and prepare professional documents with supporting evidence/exhibits for tax cases involving successorship, prime contractor liability, revocation of certificate of coverage and personal liability assessments
• Perform Caseload Management and Administrative Actions.
• Analyze employer and account information for potential issues, fraudulent activity or criminal behavior.
• Perform field visits to business locations to investigate business operations, confirm business status, search for assets, serve legal orders, and gain compliance.
• Provide expert testimony in legal/administrative hearings and in court relating to collection assignments, legal notices, proper service and actions taken.

• One (1) year of experience as a Revenue Agent 1
• A Bachelor's degree involving major study in business administration, accounting, public administration, police science, economics, criminal justice, sociology, psychology, law, or closely related field
• One (1) year of experience in personal or corporate finance, law enforcement, adjustment of claims, collection of civil debts, or other directly related field

• Health insurance
• Long-term disability insurance
• 401k matching
• Paid leave
• Vacation (Annual Leave)
• Sick Leave
• Dependent care assistance
• Retirement and Deferred Compensation
• Social Security
• Public Service Loan Forgiveness
• Holidays

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