Know Your Customer Operations Analyst

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process
• Assisting with the development and execution of action planning for expiring records
• Ensuring records are not past due
• Appropriately assess risk when business decisions are made
• Demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
• Driving compliance with applicable laws, rules and regulations
• Adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices
• Escalating, managing and reporting control issues with transparency

• 2-5 years of KYC experience
• Proven effective communication skills
• Advance English is required
• Attention to details
• Experience in banking operations, preferably in the client account opening and pre-requirements process

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process
• Assisting with the development and execution of action planning for expiring records
• Ensuring records are not past due
• Appropriately assess risk when business decisions are made
• Demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
• Driving compliance with applicable laws, rules and regulations
• Adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices
• Escalating, managing and reporting control issues with transparency

Discover your future at Citi