Administrative Assistant 3 (AA 3)

Administrative Assistant 3 (AA 3) DOH8739

• Provide quality assurance, identify process improvements, and recommend updates to investigative procedures.
• Generate and analyze reports in ILRS/HELMS to support performance monitoring and case management.
• Assist with recruitment activities, including candidate materials, scheduling, and onboarding.
• Maintain and update process maps, business practices, and documentation for the Investigative Unit.
• Manage procurement, payment processing, and compliance with related policies.
• Coordinate meetings, teleconferences, and training sessions; prepare agendas and take meeting notes.
• Develop spreadsheets, track budget data, and prepare administrative reports.
• Support large-scale and independent special projects for the Commission as assigned.

• Three (3) or more years of experience in an office/clerical, secretarial, or general administrative environment using office organization methods/practices for performing complex clerical and administrative tasks.
• Support of virtual or in-person meetings and presentations using Zoom or Teams to include organizing meetings, setting up, and facilitation.
• Customer service experience that includes resolving problems and responding to inquiries regarding policies, procedures, and services.
• Agile communication skills using plain talk in both written and verbal, to provide direction and information to varied levels of involvement and commitment.
• Project support experience that includes scheduling, orchestration of work to meet deadlines, and reporting progress to project managers.

• Benefits
• Retirement and Deferred Compensation
• Social Security
• Public Service Loan Forgiveness
• Holidays
• Sick Leave
• Vacation (Annual Leave)
• Dependent care assistance
• Other insurance coverage

About the Washington State Department of Health (DOH)