Associate, HR Ops

Associate, HR Ops – Travelers Careers

• Understands and applies concepts of HR policies, practices, and technology to effectively provide guidance and resolutions to internal and external customers.
• Responsible for routine data entry and case support.
• Handles various customer transactions to ensure timely and accurate results (i.e. paycheck, benefits, and HR data).
• Researches, analyzes and resolves issues utilizing various HR technologies and internal reference materials.
• Tracks all inquiries and escalates to other areas across HR to provide resolution as needed.
• Maintains accurate documentation of all questions/concerns from internal and external customers.
• Understands and follows all policies and procedures.
• Perform other duties as assigned.

• Bachelor’s Degree in Human Resources or related.
• 1 year of HR or equivalent customer service experience.
• Experience with Workday.
• Experience with Microsoft Word, Excel, PowerPoint, and Outlook.

• Health Insurance
• 401(k) matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.