Technical Solution Management

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI!

• Drives deep analysis of deployment progress, blockers, and incidents by leveraging existing tools, reports and creating new reports and dashboards through Microsoft based tools (e.g. Power BI)
• Develops a deep understanding of the workflows in the system as well as the actual work required by data centers and engineering groups.
• Leads initiatives to enhance processes and drive standardization against mainstream deployments
• Owns metrics and analytics that show the performance of the deployments against goals, as well as trending
• Project managing deployments including servers, network, storage, and supporting infrastructure
• Owns hitting specific cycle time and lead-time goals regarding delivery of the capacity throughout the process
• Makes data-driven decisions and speaks to key stakeholders in terms of data-driven stories
• Utilizes enhanced tooling, reports and dashboards to drive daily and weekly triage of blockers in the system as well as predictive indicators for demand to be on track
• Develops and drives strategies to manage deployment demand through the workflow management system in alignment with organizational goals related to throughput and cycle time
• Drives process standards and common methodologies for various physical and logical deployment activities such as network cabling installation, procurement, docking coordination, network provisioning, etc.
• Collaborates closely with data center PM’s and Engineering groups as a part of process enhancements
• Develops engineering requirements and collaborates with partner software engineering teams to develop automation within the deployment process

• Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in engineering, operations, project management, or Programming
• OR Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in engineering, operations, project management, or programming
• OR equivalent experience
• 2+ years of experience managing cross-functional and/or cross-team projects
• 2+ years of experience with data analysis/presentation, SQL and Power BI or equivalent skills and knowledge

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Our mission is to deliver the world's computer with an industry-leading supply chain