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Technical Support Advisory

Microsoft

Bangalore, Karnataka, India
Full-Time
Posted 1 week ago
Up to 100% work from home

About the role

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.

Responsibilities

  • Team Readiness & Development
  • Case Management (Delivery Excellence)
  • Managing Collaborative Activities
  • Supportability Activities
  • Process Improvement

Requirements

  • 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience
  • 3+ years of prior product, customer support and/or technical support experience

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

About the Company

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.

Job Details

Salary Range

$122,200 - $135,800/yearly

Location

Bangalore, Karnataka, India

Employment Type

Full-Time

Original Posting

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