General Manager, SkyMiles CoBrand Portfolio Management and Strategy

Delta Air Lines is hiring a General Manager to lead our SkyMiles’ relationship with American Express!

• Partner with American Express and Delta stakeholders to deliver long-term strategy to achieve the industry’s most valuable co-brand portfolio
• Drive technology implementations that build new capabilities for direct customer marketing and improve existing customer experience
• Maintain a strong understanding of customer needs and credit card competitive environment
• Evaluate and prioritize pipeline of new products and features that can further engage existing customers or differentiate Delta’s co-brand portfolio from our key competitors
• Lead and develop a strong team to evaluate and develop strategies, supporting the growth of the co-brand portfolio, and delivering insights
• Negotiate new contractual agreements with Amex and ensures delivery of existing agreements
• Plan, prepare, and deliver presentations to senior leaders both inside and outside of Delta

• Must be analytically thorough, collaborate well and synthesize and communicate sophisticated concepts in a simple manner to different audiences
• Have a “customer-first” mentality and a passion for building winning products that uniquely meet customer needs
• Have commercial foresight and strong influencing skills
• Blend of both business and technical experience in a corporate setting, with comfort analyzing and synthesizing financial data
• Experience leading cross-functional teams and developing people (direct or indirect reports)
• Strong relationship management skills
• Comfortable and effective interacting frequently with and making recommendations to senior leaders
• A fast learning, resilient, self-starter with the ability to work independently as well as work well in a team environment with a high degree of autonomy and excel under pressure
• Demonstrates that privacy is a priority when handling personal data
• Embraces a diverse set of people, thinking and styles
• Must be able to travel up to 30% of the time
• Consistently makes safety and security, of self and others, the priority
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks

Delta Air Lines, Inc. is an equal opportunity employer including disability/veteran