Quality Reliability Engineer

Quality Reliability Engineer | Microsoft Careers

• Collaborate closely with Engineering and Supply Chain teams to ensure high Azure Cloud fleet health and achieve “nodes in service” targets supporting our customers
• Perform quality investigations and collaboratively develop solutions to mitigate hardware quality impacts
• Program management remediation solutions in an effective manner while maintaining SLA KPIs
• Drive improvements by analyzing telemetry from various quality data sources and implementing RCA’s
• Promote continuous improvement by incorporating feedback from internal/external customers
• Identify and drive implementation of mitigation solutions including playbooks for operational teams
• Participate in serviceability discussions and support hardware quality improvements
• Conduct Rhythm of Business meetings to present topics to stakeholders and leadership

• Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience
• OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience
• OR 7+ years technical engineering experience
• 2+ years of Hardware Engineering experience
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role

• Health insurance
• 401k matching
• Generous time away
• Giving programs
• Opportunities to network and connect

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