Insurance Advisor Trainee - Affinity

None specified

• Successfully complete a comprehensive paid training program in a classroom setting with ongoing support and resources, gaining knowledge of Travelers personal lines insurance products.
• Learn to communicate the value of the Affinity relationship to the customer by highlighting key benefits, such as exclusive discounts and the convenience of Affinity payroll deduction.
• Provide one-on-one insurance coverage guidance, connect current customers to additional Travelers products and services, and handle inbound and outbound calls in a call center environment.
• Positively represent Travelers with integrity by answering inbound phone calls to determine the appropriate insurance products and coverages for our Affinity customers.
• Communicate effectively and professionally with Affinity customers verbally and via email.
• Acquire comprehensive product, underwriting, and sales expertise to counsel and sell Travelers insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
• Receive and implement constructive feedback in the form of professional coaching.
• Handles objections professionally while clearly articulating relevant product, benefits, and value to the consumer.

• A Bachelor’s degree from an accredited four-year college or university is a plus.
• Prior call center and sales experience.
• Personal Insurance product knowledge.
• Strong verbal and written communication skills.
• Able to multi-task within a high-volume sales center environment and make appropriate business decisions quickly.
• Able to demonstrate a positive and professional demeanor.
• Adaptable to change.
• Strong math and problem-solving skills.

• Health Insurance
• 401k matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

None specified