Director of Product Operations

Microsoft AI’s (“MAI”) Mission is to use AI responsibly to make everyone more informed, capable, and supported. MAI is responsible for Microsoft’s consumer propositions including Copilot, Bing, MSN, Microsoft Advertising, and Edge, as well as developing proprietary foundational AI models. MAI works closely with a variety of teams across Microsoft and across the full AI stack to deliver on Microsoft’s AI ambitions. Within MAI, the Monetization team focuses on both direct (paid directly by a customer) and non-transparent (paid by a third party) models of revenue generation across Microsoft properties.

• Develop and optimize scalable processes for the entire product development lifecycle.
• Establish and maintain a predictable rhythm for product releases and strategic planning.
• Streamline communication channels between product, engineering, design, and commercial teams.
• Partner with data science to build and maintain dashboards to monitor product health and performance.
• Serve as the central point of contact for operational inquiries related to the product portfolio.
• Communicate product roadmap updates, launch timelines, and performance insights to the wider organization.
• Create and maintain a centralized knowledge base, serving as the single source of truth for product documentation.

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
• OR equivalent experience.

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.