Principal Software Engineering Manager

Dynamics 365 is Microsoft’s suite of enterprise software that powers many of the largest businesses in the world. The Customer Experience Applications Team delivers Dynamics 365 Contact Center that lets our customers run intelligent and highly scalable multi-channel contact centers.

• Lead and guide engineering teams in the full software development lifecycle
• Lead initiatives to deliver complex features, substantially improve product quality, and transform operations within the team
• Pioneer the use of state-of-the-art new technologies
• Leverage AI to improve engineering efficiency, build better features, and meet customer expectations
• Lead technical discussions and bring new ideas to the table
• Own quality, live site, and devops for your code
• Lead code reviews to ensure all quality standards are met and by modeling best practices
• Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint
• Develop software that empowers customers to optimize their business processes
• Identify the need for internal tools that improve the team's quality and productivity, and lead their implementation

• Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
• 5+ years of direct people management experience
• 6+ years' experience developing real-time, high-availability, low-latency distributed systems and services at global scale

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.