Technical Support Engineering - Security ＆ Compliance (Endpoint Protection)
Microsoft
Tokyo, Tokyo-to, Japan
Full-Time
Posted Today
Up to 100% work from home
About the role
Provide technical support for Microsoft Azure and Microsoft 365 (M365) products. Support customers with security-related issues. Collaborate with other teams to resolve complex technical issues. Develop and maintain relationships with customers and partners. Stay up-to-date with the latest security threats and technologies.
Responsibilities
- Provide technical support for Microsoft Azure and Microsoft 365 (M365) products
- Support customers with security-related issues
- Collaborate with other teams to resolve complex technical issues
- Develop and maintain relationships with customers and partners
- Stay up-to-date with the latest security threats and technologies
Requirements
- Bachelor's degree in Computer Science, Information Technology (IT), or related field
- 1+ years of technical support, technical consulting experience, or information technology experience
- Fluent in Japanese language
- Confident in English language
- CyberDefender Mindset
- Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
About the Company
Microsoft is a global technology company that empowers every person and organization on the planet to achieve more.
Job Details
Salary Range
Salary not disclosed
Location
Tokyo, Tokyo-to, Japan
Employment Type
Full-Time
Original Posting
View on company website