LAPS Coordinator

The LAPS Coordinator supports production operations across Universal Studios Hollywood, including film, television, music videos, commercials, and live events. This role requires adaptability, professionalism, and effective communication to ensure a seamless experience for internal teams and external clients.

• Oversee on-site execution of productions and events.
• Coordinate staffing needs (e.g., security, characters, park services).
• Serve as primary liaison between production teams and Universal Studios Hollywood.
• Facilitate logistics including access, parking, cabling, crowd control, signage, and equipment placement.
• Ensure compliance with safety and presentation standards.
• Maintain location integrity during and after production.
• Support Marketing, PR, VIP, and internal LAPS initiatives.
• Communicate emergency procedures and updates during events.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park are upheld.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned.

• Minimum 2 years of experience in film/television production or equivalent education and experience.

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs