Conduct Risk, Product and Regulatory Controls Specialist

Join us as a Conduct Risk, Product and Regulatory Controls Specialist in our Underwriting Management team to make a bigger business impact with your skills and wider talents.

• Working and collaborating with but not limited to, the Underwriting Management team, Legal & Compliance, DUA, Claims and Underwriting Teams to create and maintain a robust review process for all Products within Regulatory scope.
• Coordinating activities, including any projects, training sessions, external meetings across Talbot to ensure we interpret, understand and meet all Regulatory requirements in relation to Product Oversight, Governance and Conduct Risk.
• Working with Underwriting teams to provide “Product Walkthrough” reviews, involving external parties such as Brokers and Coverholders (as appropriate). Thereby providing assessment, guidance and challenge to demonstrate that we fully meet our Regulatory obligations and our commitment to putting the customer at the heart of its operations.
• Identify and remediate any gaps in Talbot’s Product Governance framework.
• Produce metrics and reports for governance forums and regulators to assist monitoring and evidencing of appropriate oversight. Driving improvements in the treatment of customers and the products we offer.
• Communicating the status of Talbot’s Product Oversight to a variety of internal & external stakeholders, including regulatory returns.
• Presenting at high profile Senior Management meetings, inc. chairing internal forums under the formal governance structure. Attending meetings with regulators (inc. Lloyd’s)

• Strong background / experience in customer facing roles, with a commitment to improving the customer experience.
• Knowledge/experience interacting with senior management, Boards and Regulators as necessary.
• Experience using data analytics to help develop metrics/dashboards to drive better decision making.
• Regulatory/Compliance background with good knowledge of current relevant regulations, risks and requirements (FCA/PRA, Lloyd’s).
• Experience and knowledge of the insurance market, including the sale of retail products - Lloyd's market experience an advantage.
• Background or knowledge of wider compliance activities in the insurance market that may impact Product Governance.
• Ability to build rapport & credibility with stakeholders.
• Drive change using a flexible/adaptable approach - challenging existing practices and tackling issues.
• Diligent, analytical and tenacious individual.
• Excellent communication and presentation skills, with the ability to communicate complex and potentially difficult topics clearly and concisely.
• Experience of staff training and development with the ability to create, design and deliver training materials.
• Commercial acumen.

• 401k matching
• Health insurance
• Flight privileges

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.