Unit Clerk Pediatric ICU Full Time Nights

Under direct supervision, and according to established policies and procedures, performs a variety of clerical, reception, logistical, customer service and sitter duties for assigned patient care service or nursing unit.

• Manages paper medical record processes
• Performs general straightening and organization of patient care environment
• Orders stock and maintains inventory of supplies
• Monitors PAL
• Assists physicians and other prescribers with EMR and CPOE
• Monitors Telemetry equipment
• Files and stores records
• Picks up and returns equipment/supplies from other units
• Enters CIS requests
• Orders and maintains par level of unit/office supplies
• Collects and records data
• Prepares and copies paper chart
• Verifies unit census
• Performs errands to and from various areas
• Reboots designated programs
• Counts/ensures security of hardware/devices
• Charges wireless phones, handheld devices and Wireless on Wheels devices
• Notifies appropriate clinical personnel of telemetry alarms
• Ensures office equipment is in working order
• Opens help desk tickets and enters Tool Time request
• Participates in Patient Courtesy Rounds
• Greets visitors and families
• Orients Patients and Families to patient room/environment
• Answers call lights
• Answers phones
• Prepares/sends thank you cards for discharged patients
• Schedules follow-up or discharge appointments for patients
• Assists with First Fill Program
• Maintains patient (DC) discharge log
• Supports the Customer Service survey process at patient discharge
• Orients new staff
• Arranges transportation at discharge when needed
• Maintains cab vouchers/bus tickets

• High school graduate or equivalent
• Previous hospital experience preferred
• Six months of prior job experience where substantial computer usage is significant part of job
• Knowledge of medical terminology preferred

• Health insurance
• 401k matching
• Flight privileges

Children’s Hospital of Michigan is an international leader in pediatric and adolescent medicine.