Xfinity Retail Sales Consultant

Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

• Paid Time off
• Physical Wellbeing
• Financial Wellbeing
• Emotional Wellbeing
• Life Events + Family Support
• 401K Savings Plan
• Comcast XFINITY courtesy services
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement of up to $8,000

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.