Xfinity Retail Service Associate

Responsible for supporting the store team so that a best in class experience for customers can be delivered

• Provides strong understanding and enthusiasm for technology, especially company products and services
• Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning
• May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner
• Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment

• Customer-Focused
• Workplace Organization
• Teamwork
• Self Motivation
• Communication
• Resilience
• Professional Integrity

• Paid Time off
• Physical Wellbeing
• Financial Wellbeing
• Emotional Wellbeing
• Life Events + Family Support

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