Office Assistant 3 - Medical Records and Resolutions

None specified

• Ensure Kites, Resolutions, and external stakeholder communications are accurately logged, responded to timely and filed if appropriate for HS staff.
• Reviews kites and grievances for completeness, accuracy, signatures.
• Follows up with health services staff when document is incomplete.
• Provides on the spot instruction to bring document into compliance.
• Ensures documents are formatted correctly.
• Use of OMNI system to research and maintain accurate health record integrity.
• Daily filing of all appropriate documentation into the patient health record.
• Ensure documentation from community facilities are reviewed and signed by referring provider before filing.
• Respond to Records Requests from authorized personnel for information recorded in patients’ records in accordance with prescribed policies.
• Prepare health records for provider/practitioner’s appointments and review as needed.
• Coordinate Requests for Information.
• Organize daily workflow.
• Participate in Health Services Quality Improvement activities as appropriate.
• Participate in Health Services Place Safety Muster as appropriate.

• Ability to type a minimum of 40 words per minute.
• Intermediate word processing and spreadsheet skills.
• High school graduation or equivalent and 2 years of clerical/office experience.
• Demonstrated organization and time management skills.
• Demonstrate proficiency in basic computer and office skills.

• Health insurance
• 401k matching
• Long-term disability insurance
• Paid time off
• Vacation leave
• Sick leave
• Holidays
• Retirement plan

None specified