Senior Claim Director-Commercial Direct Handle

This is a role focused on technical claim handling for Chubb’s Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non-litigated, under both primary and excess policies.

• Manage an inventory of claims involving significant severity exposures and coverage issues.
• Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
• Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
• Demonstrate and implement effective defense, resolution and claim strategies.
• Direct and closely monitor assignments to experts and defense counsel subject to established guidelines.
• Provide superior customer service to insureds, agents, and internal business partners.
• Adhere to Best Practices Guidelines.
• Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
• Travels to conferences, mediations, and trials as necessary.

• Ten or more years of experience as a casualty claim professional handling complex high exposure casualty claims with emphasis on hands-on file and litigation management.
• Experience with primary and excess bodily injury, property damage, and personal injury claims.
• Strong background and demonstrated ability in dealing with significant coverage matters.
• Working knowledge of industry best practices and procedures.
• An ability to work independently and assimilate learning materials on many different subjects from various sources.
• Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
• Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues.
• Demonstrated strong relational skills particularly in adverse or high-pressure situations.
• A law degree is not necessary but helpful.

• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.