Manager Technology SCM

The Manager Technology SCM leads a Team responsible for sourcing, contracting, and managing third-party products and services that power Southwest Airlines’ Technology organization. From SaaS and professional services to hardware and networking, this role supports key areas such as HR, Finance, Data, and Architecture to help drive strategic procurement decisions that balance cost, quality, and operational impact.

• Develop a competent, productive, knowledgeable, effective and Customer Service-oriented Team by: recruiting and hiring qualified applicants; providing training and orientation on departmental policies and procedures; assigning work responsibilities and priorities; Leading work activities and evaluating the performance of the Team
• Work with Sr. Leadership across SWA to develop sourcing strategies in support of their business objectives
• Help build strategic procurement capabilities through training with cross-functional Teams, and through training on new techniques
• Advise technology and Stakeholders on common risk elements of a supplier agreement and/or program or project
• Demonstrate an understanding of technology methodologies & concepts such as SAAS, Agile development, DevOps, etc.
• Demonstrate an understanding of technology contract specific concerns such as IP ownership, SLAs, Cybersecurity, and data protection
• Develop, monitor, and review policies and procedures to ensure compliance with Federal regulations and Company standards and policies
• Develop expertise in advanced procurement methods, including, but not limited to: Strategic Sourcing, Transactional Efficiencies, Global Sourcing, Value Engineering, TCO, and Supplier Development within the Team
• Demonstrate the highest level of ethics and integrity in all transactions
• May perform other job duties as directed by Employee's Leaders

• Knowledge of the Technology market, suppliers, and industry trends
• Highly Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
• Skilled in working with Legal, Insurance, Tax and other relevant departments to ensure that their requirements are captured in contracts
• Ability to develop and implement Team goals, conduct Team building activities, coach and mentor others, and provide timely and effective feedback on performance and career guidance
• Ability to provide input for and assist with budget development and ensure effective utilization of fiscal resources
• Ability to provide direction and guidance around day-to-day activities related to strategic sourcing, contract drafting, negotiation, sourcing and payment
• Ability to track and analyze Team's performance by monitoring key productivity measurements
• Ability to bring others together to reconcile differences
• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.