Platoon Content Operations Product/Project Manager

We are seeking a tenured and flexible Product/Project Manager to drive a series of enhancements to our content operation. The role will require plenty of forward-thinking, but also someone hands-on enough to get things done.

• Work with Business, Product, Operations, Legal and Finance stakeholders to articulate current and future needs for Platoon artists, as they relate to content operations and supply chain.
• Scope, gather requirements and identify risks/impacts.
• Work with Operations and Product teams to hone and prioritize BRDs and OKRs.
• Ensure effective communication between Platoon, and technical 3rd parties.
• Oversee project tracking, milestones and actions required to maintain momentum on key projects.
• Manage check-ins with internal stakeholders and technical 3rd parties
• Articulate objectives and requirements so all parties are clear regarding the goals and plan.
• Ensure features meet business expectations before going live.
• Oversee UAT completion and feedback.
• Deliver perfect rollouts, including team trainings, documentation and artist communication(s).
• Provide executive updates to Operations and Platoon leadership.

• 8+ years Enterprise-level project or product management experience at labels, distributors and/or label/artist services companies
• Specialist knowledge of DSP delivery requirements, including Apple Music, Spotify and Youtube.
• Specialist knowledge of Apple Music XML and DDEX specifications.
• Experience documenting process flows, workflows and systems.
• Analytical, with demonstrable critical thinking, and an ability to cut through noise to find fast, workable solutions.
• Proven experience applying new technologies to improve processes and experiences.
• Excellent written/verbal communication skills.
• Bachelors Degree or equivalent.

• Comprehensive medical and dental coverage
• Retirement benefits
• Range of discounted products and free services
• Reimbursement for certain educational expenses
• Discretionary restricted stock unit awards
• Employee Stock Purchase Plan
• Discretionary bonuses or commission payments
• Relocation assistance

Platoon is an Artist Services company that provides tools and services to the most exceptional, emerging music talent.