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Customer Success Account Manager

Microsoft

London, United Kingdom
Full-Time
Posted Oct 16, 2025
3 days / week in-office

Compensation

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About the role

With over 17,000 employees worldwide, the mission of Microsoft’s Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships.

Responsibilities

  • Customer Relationship Management
  • Customer Success Leadership – Consumption Leadership
  • Customer Success Leadership – Customer Strategy and Growth
  • Customer Success Leadership – Delivery and Program Management
  • Customer Success Leadership – Customer Health

Requirements

  • Master's degree in business, Sociology, Psychology, Computer Science, or related field AND strong customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

About the Company

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

Job Details

Salary Range

Salary not disclosed

Location

London, United Kingdom

Employment Type

Full-Time

Original Posting

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