Underwriting Associate Account Specialist - Middle Market Business Center

Underwriting Associate Account Specialist - Middle Market Business Center

• Become proficient managing multi-state, multi-line accounts throughout the lifecycle
• Contribute to a positive workplace culture by building and maintaining strong working relationships with business partners and agents
• Gain a rich understanding of business processes by leveraging standardized workflows and state compliance guidelines
• Synthesize multiple sources of information to make sound decisions
• Exercise critical thinking and decision-making skills to become a trusted advisor solidifying customer confidence
• Make a difference to our customers by executing on service level commitments and delivering quality products in a timely manner
• Perform other duties as assigned

• Completion of higher education coursework
• Insurance Education/Designations (CPCU, CIC, etc.)
• Accountability: Takes ownership and responsibility for actions and outcomes, performance and results
• Analytical Thinking and Judgment Decision Making: Identifies current or future problems or opportunities
• Embracing Change and Leading Transitions: Remains energized and focused in the face of ambiguity, change or strenuous demands
• Demonstrates change leadership by influencing and advocating for change
• Maximizes the benefits of Product and Platform investments through utilization of best practices
• Communication: Demonstrates effective verbal, written, and listening communication skills
• Relationship Management: Provides service excellence to internal and external partners, delivering an experience that exceeds the customer expectations
• Teamwork: Collaboration in situations when actions are interdependent, and a team is mutually responsible to produce desired results
• Valuing and Developing Talent: Continuously develops skills and competencies that will better enable you and Enterprise Operations to reach business goals
• Customer Focus: Provides service excellence to internal or external clients
• Time Management: Ability to prioritize, highly organized, able to multi-task in order to meet deadlines

• Health Insurance
• 401k matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Travelers brings together people with different backgrounds and perspectives. We enable new ideas, innovation and a culture in which employees feel valued, respected, supported and empowered.