Patient Service Rep Lead

Partners with clinic leadership to assist with oversight of the patient service team. In addition, provides clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. Demonstrates personal accountability for relationship-based care, organizational mission, and core values.

• Partners with clinic leadership to assist with oversight of the patient service team.
• Provides clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Facilitates, communicates, and collaborates with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient.

• High School Diploma or GED
• Two years experience working in a healthcare setting; previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic.

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit.