Patient Access Services Clerk

Under indirect supervision, performs variety of patient registration, telephone, reception and other clerical duties; determines proper financial class; maintains database integrity of systems; maintains quality and professional care of patients requiring medical attention; educates parties regarding business practices and insurance coverage; assists patients/families in meeting their financial obligations.

• Greets patients, referring them to appropriate areas of hospital, clinic, or department.
• Alerts medical staff in event of patients with emergent medical problem(s).
• Interviews patient/patient representative(s) and obtains patient data and verifies insurance coverage; obtains demographic and insurance information; obtains medical record number from master patient index if none available.

• High school diploma GED, or equivalent.
• Previous office/clerical experience.
• Demonstrated knowledge of and skill in customer service, oral communication, and written communication.

• Hourly pay
• Health insurance
• Paid time off
• 401(k) matching

Deliver extraordinary care in Hawaii