Process Program Manager

An ideal Process Program Manager (PPM) candidate is armed with process transformation experience and will possess a growth and learning mindset, positive energy, a collaborative approach, and a commitment to diversity, equity, and inclusion in this rapid-paced environment.

• Designs processes and defines business outcomes to assess process performance by conducting research and investigations.
• Executes the process in accordance with compliance and controls.
• Facilitates process-level change management efforts, using a working understanding of the business.
• Monitors and evaluates processes, including running and measuring metrics to ensure the process is performing as expected.
• Incorporates process methodologies to suggest process-level process improvements, including optimizing, maintaining, and transforming current processes to increase efficiency and effectiveness.

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
• 1+ years experience applying Lean, Six Sigma, Agile, or Business Process Management methodologies in a professional setting.
• Experience with complex project or program management, preferably with large commercial enterprises.
• Certifications in Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile processes.

• Flexible work
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.