Senior Manager, Data Science - GenAI Digital Assistant

Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

• Lead cutting-edge research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build scalable, futuristic digital assistant solutions.
• Fine-tune advanced Large Language Models (LLMs) for domain-specific conversational applications, inference optimization, and multi-agentic workflows.
• Leverage a broad stack of technologies — Python, AWS, Pyspark, LangChain, LangGraph, HuggingFace Transformers, vLLM and VectorDBs, and more
• Be the expert in Natural Language Processing (NLP) to harness the power of Large Language Models (LLMs), adapt and finetune them for business specific applications and features.
• Drive innovation by designing, training, evaluating, and deploying state-of-the-art NLP models, partnering with engineering teams to integrate them into scalable and resilient production systems.
• Translate complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance.

• Innovative. You are deeply engaged in AI/ML research and stay ahead of the curve on emerging GenAI advancements.
• Creative. You excel at defining and solving complex, ambiguous problems, constantly questioning and pushing boundaries to develop novel solutions
• A leader. You challenge conventional thinking, drive breakthroughs in conversational AI, and mentor teams to achieve innovation excellence
• Technical. You have hands-on experience in AI/ML development, working with open-source tools, cloud computing platforms, and DevOps technologies.
• Influential. You are passionate about GenAI and can bring together cross-functional teams to drive adoption and innovation.
• Innovative. You are deeply engaged in AI/ML research and stay ahead of the curve on emerging GenAI advancements.
• Creative. You excel at defining and solving complex, ambiguous problems, constantly questioning and pushing boundaries to develop novel solutions
• A leader. You challenge conventional thinking, drive breakthroughs in conversational AI, and mentor teams to achieve innovation excellence
• Technical. You have hands-on experience in AI/ML development, working with open-source tools, cloud computing platforms, and DevOps technologies.
• Influential. You are passionate about GenAI and can bring together cross-functional teams to drive adoption and innovation.

• 401k matching
• Health insurance
• Long term incentives (LTI)
• Performance based incentive compensation
• Secure your present, plan for your future and reduce expenses along the way
• Time, Family and Advice

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