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Patient Services Supervisor - WCC

State of Washington

Shelton, WA, U.S.
Full-time, Permanent
Posted Oct 07, 2025
Onsite

Compensation

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About the role

Patient Services Supervisor position within Health Services at Washington Corrections Center in Shelton, WA. Supervises staff, coordinates patient care services, ensures compliance, and manages scheduling and operations for healthcare support services. Requires 3 years healthcare office experience and 3 years supervision experience.

Responsibilities

  • Supervise Patient Services Representatives and Office Assistant 3
  • Mentor, guide, and support staff
  • Develop team goals and objectives
  • Ensure compliance with policies and deadlines
  • Conduct performance evaluations
  • Oversee clinic scheduling for medical, dental, and mental health services
  • Manage data entry and reports
  • Support operational processes for health services
  • Maintain confidential documentation
  • Attend staff meetings and trainings
  • Complete documentation according to policy

Requirements

  • 3 years' experience in healthcare office setting
  • 3 years' experience as a supervisor
  • Proficiency in MS Word, Excel, PowerPoint
  • Medical terminology knowledge
  • Advanced typing and computer skills
  • Ability to pass background check
  • Must be able to lift up to 50 pounds and work in various environments

Benefits

  • Comprehensive family insurance (medical, dental, vision)
  • Generous retirement plan
  • Up to 25 paid vacation days
  • 8 hours paid sick leave per month
  • 12 paid holidays
  • Flex Spending Accounts
  • Dependent Care Assistance
  • Social Security coverage

About the Company

Mission: Improve public safety by positively changing lives. Vision: Working together for safer communities. Core Values: Integrity and trust, respectful and inclusive interactions, people's safety, positivity in words and actions, supporting people's success.

Job Details

Salary Range

$70,704 - $95,160/yearly

Location

Shelton, WA, U.S.

Employment Type

Full-time, Permanent

Original Posting

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