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Xfinity Retail Sales Consultant

Comcast

Aurora, Colorado, U.S.
Full Time
Posted Feb 26, 2026
Onsite

Compensation

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About the role

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time. Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready – this is your shot at a career with no limits. Whatever you want, we’ve got it: on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings).

What makes a successful Xfinity Retail Sales Consultant at Comcast? Check out these top traits and explore role-specific skills in the job description below. Communicator Digital Savvy Enthusiastic Good Listener Helpful Problem Solver

We’re proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life. Paid Time off We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs. Physical Wellbeing We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need. Financial Wellbeing These benefits give you personalized support designed entirely around your unique needs today and for the future. Emotional Wellbeing No matter how you’re feeling or what you’re dealing with, there are benefits to help when you need it, in the way that works for you. Life Events + Family Support Benefits that support you no matter where you are in life’s journey. See All Benefits

Xfinity Retail Sales Consultant Location Aurora, Colorado Req ID R431018 Job Type Full Time Category Retail Hourly Base Pay $18.90 Total Target Compensation $26.59 Date posted 02/12/2026 Apply Now Save Job Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary $26.59+ Hourly ($18.90/hr Base + $1333/month Targeted Commission) Who we are: • Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ • For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn • Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike. Job Description What you will be doing : Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests. Providing expert-level understanding and for customers and Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles. If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of! We are hiring immediately. Join Comcast and be a Part of Something Big. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. What you will need to have High School Diploma or equivalent Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly. Perks and benefits Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching. …and much more Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity Salary: Base Pay: $18.90 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $26.59 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years Apply Now Save Job Share this job Facebook (Opens in new tab or window) X (Opens in new tab or window) LinkedIn (Opens in new tab or window) Email (Opens in new tab or window) Back to nav Hear from our people “There are lots of opportunities and one thing I love about this place is that if you work hard, there's always a reward for you. If you have a vision, there's always a mentor out there to help you execute it.” Amadou Retail Store Manager “Get ready to work with a company that encourages and supports your career journey while using technology and innovation to deliver an awesome experience to our customers.” Semhar Retail Store Manager Previous Slide Next Slide Back to nav Culture At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self. Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package. We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us. You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand. Back to nav More About Comcast Comcast Business Offers Customers Enhanced Speeds, 99.99% Network Reliability, Quicker Deployment Over Nation’s Largest Converged Network Comcast Business today announced the expansion of its long-standing Dedicated Internet solution, providing symmetrical speeds, a guaranteed network uptime Service Level Agreement (SLA), and proactive network monitoring to a million more businesses across the country – all delivered over its advanced network. Xfinity’s Most Sustainable Packaging Yet, Made in the USA From design and manufacturing to shipping and recycling, we designed our latest hardware packaging solution with conservation at its core. Xfinity Mobile Launches New Premium Unlimited Plan with Gig Speeds; Customers Save Over Half Compared to the Big Three Customers with two Premium Unlimited lines will cut their bill in half during the first year compared to similar plans from the big three cellular companies. The new plan includes 4K UHD streaming, more WiFi hotspot data, advanced spam call protection, and the option to upgrade their phone twice a year. Back to nav Retail Sales in Action Previous Slide Next Slide Jobs For You Featured Jobs Recently Viewed Jobs Saved Jobs Xfinity Retail Sales Consultant Spring, Texas Retail 02/24/2026 Xfinity Field Sales Professional - Huntsville, AL Huntsville, Alabama Sales 02/03/2026 Xfinity Retail Sales Consultant (Evans) Evans, Georgia Retail 02/25/2026 No Recently Viewed Jobs View All Jobs No Saved Jobs View All Jobs Talent Community Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast. Sign Up Here Job Alerts Sign up for Job Alerts to be the first to know about new opportunities. After signing up or logging in to Workday, select Job Alerts in the top right corner to create a new alert or edit an existing one. 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Facebook X LinkedIn Glassdoor YouTube Instagram Comcast Careers Job Opportunities Life @ Comcast Benefits Early Career FAQ Search Jobs Talent Community Other Career Options at Comcast NBCUniversal Careers Universal Studios Hollywood Careers Universal Studios Orlando Careers Sky Careers Comcast Corporate Comcast Corporate Terms Candidate Privacy Comcast Policy on EEO Do Not Sell My Personal Information Motion Settings Sitemap Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast endeavors to make our career site accessible to any and all users. If you would like to contact us regarding accommodations for any part of the application or interview process, please contact TalentAccommodations@comcast.com . 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Responsibilities

  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
  • Providing outstanding customer service with all customer interactions.
  • Helping customers interpret and clarify their account statements and pay their bills in the store.
  • Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests.
  • Providing expert-level understanding and for customers and Comcast products and services.
  • Maintaining detailed sales product knowledge, including competitive information.
  • Contributing to a fun and competitive environment!
  • Connect our products and services to our customer’s everyday lifestyles.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Requirements

  • High School Diploma or equivalent
  • Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
  • Ability to work in alternate stores outside of the home base store.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Benefits

  • Paid Time off
  • Medical
  • Dental
  • Vision coverage
  • Comcast XFINITY courtesy services
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement of up to $8,000
  • 401K Savings Plan – with up to 6% dollar-to-dollar matching

About the Company

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.

At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self. Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package. We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us. You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.

Job Details

Salary Range

$19 - $27/hourly

Location

Aurora, Colorado, U.S.

Employment Type

Full Time

Original Posting

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