Technical Engineering Coordinator

Technical Engineering Coordinator

• Maximize the value of automation by managing the technical backlog/prioritization
• Manage project intake for new technical projects
• Collaborate with requestors
• Define and communicate the technical vision, aligning it with business objectives and customer needs
• Create, prioritize, and maintain the technical projects and development backlog
• Gather and refine requirements, translating them into technical projects or clear user stories and acceptance criteria
• Prioritize new technical efforts and priorities features based on business value, customer feedback, and strategic goals
• Work closely with the development team in Agile ceremonies
• Validate and accept completed work to ensure it meets quality standards and aligns with the product vision
• Drive iterative improvements to the Automation and processes based on feedback, metrics, and retrospectives
• Facilitate Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Promote Continuous Improvement: Encourage the adoption of best practices, facilitate retrospectives, and implement process improvements
• Track and Report Progress: Monitor team performance using Agile metrics
• Manage Project Intake Process: Oversee the submission, review, and prioritization of new requests
• Develop and Maintain Intake Forms: Create and refine intake forms to capture essential details
• Collaborate with stakeholders to gather and refine requirements
• Translate complex technical concepts into clear business requirements
• Analyze user feedback and metrics to iterate and improve designs
• Ensure designs meet accessibility standards
• Stay Updated: Keep up with the latest UI/UX trends and technologies

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field
• 5+ Years of experience with middleware technologies
• 2–5+ years of experience in product management, gathering requirements or a similar role in an Agile environment
• Experience working with cross-functional teams, manage technical projects and manage complex technical product backlogs
• Familiarity with software development processes and tools
• Certifications (Preferred): Agile certifications
• Strong understanding of Agile/Scrum methodologies
• Excellent communication, negotiation, and stakeholder management skills
• Ability to translate complex technical concepts into clear business requirements
• Analytical mindset with experience in data-driven decision-making
• Problem-solving skills and ability to prioritize in a fast-paced environment

• 401k matching
• Health insurance
• Flight privileges
• Volunteer Time Off and Matching Grants Programs

American International Group, Inc. is a leading global insurance organization