District Compliance Manager - Kent (WMS2)

The Department of Revenue Compliance Division is seeking a proven performer who is dynamic and self-motivated to lead delinquent account collection strategy, tax discovery, taxpayer service and facilities management of our Kent, WA office.

• Develop and implement strategies to maximize collection of delinquent accounts
• Manage the Tax Discovery program in the Kent office
• Assign account workload to revenue agents and provide clear direction to meet performance expectations
• Monitor and review revenue agent collection accounts and provide training, guidance, coaching, and technical advice as necessary
• Negotiate payment agreements with taxpayers on the more difficult accounts to resolve tax delinquencies
• Resolve complaints or disputes that arise from actions taken by revenue agents in enforcing tax judgments and revoking business licenses
• Requesting and obtaining Orders for Execution and Search Warrants to seize and sell taxpayer assets to recover money due
• Writing replies in response to legislative and other external and internal stakeholder requests for information or assistance in taxpayer disputes or inquiries

• Working knowledge and full utilization of management principles
• Staff supervision, motivation, and coaching skills
• Project management, budgeting, negotiation skills, oral and written communication skills, interviewing skills, quality/continuous improvement tools, and meeting management skills

• Defined benefit retirement plans
• Health, dental, and vision coverage
• Deferred compensation plans
• Student loan forgiveness
• Paid holidays and one paid personal holiday per calendar year
• Sick leave
• Vacation (Annual Leave)
• Dependent care assistance
• Other insurance coverage for auto, boat, home, and renter insurance

The Department of Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals.