Sr. Business Analyst, Business Process Automation

None specified

• Use knowledge of our overall automation capabilities to help identify new use cases
• Complete annual process reviews with Global Process Owners to review existing end-to-end business processes to evaluate for new automation opportunities
• Drive consistency across all solutions developed to ensure global adoption and value capture
• Partner with business teams across the org to lead the development of requirements and functional design documents based on prioritized initiatives
• Working with our digital technology partners, own the complete development, end-to-end testing, and training on new use-case/implementations and enhancements for our automation tools of Celonis, Conexiom and UiPath
• Provide go-live and post-go-live support for automations as they move into production
• Coordinate the Tier 1/front-line run-the-business support for automations currently in use with other business analysts on the team
• Partner with Digital Technology to troubleshoot support issues within established time-resolution SLAs
• Coordinate on-going reviews of existing bots to assess for performance deterioration
• Partner with your manager and other COE team members to lead enterprise-wide automation capability awareness and training
• Mentor other COE team members to support their growth in business knowledge, implementation methods, and other areas
• Publish reporting and dashboarding of key metrics and KPIs to demonstrate automation opportunities realized
• Participate in excitement-building activities across the enterprise to help keep automation at the forefront of all that the enterprise does

• Bachelor’s degree in Business, Finance, Engineering, Information Technology, or Computer Science
• 4+ years of relevant work experience in a technical or business analyst role, or similar role, that focuses on process improvement and implementation
• Experience in automation tools (e.g. RPA, Document Automation, Process Mining, etc.)
• Creative/innovative problem-solving
• Organization and task management
• Ability to take ownership of driving projects forward without full direction

• 401k matching
• Health insurance
• Flight privileges
• Retirement plan
• Paid time off
• Life insurance
• Dental insurance
• Vision insurance

None specified