Facilities Maintenance Program Manager - DAL

The Facilities Maintenance Program Manager delivers on our Purpose by conducting station visits and ensuring all work orders in the Computerized Maintenance Management System (CMMS) are completed efficiently at Southwest Airlines facilities in cities assigned by the Regional Manager.

• Partner with Facilities Maintenance Leadership to conduct station visits for asset checks and ensure all Corporate Facilities assets are updated in the CMMS
• Proactively monitor preventative maintenance issues and scope, ensuring the appropriate level of priority, visibility, alignment, communication and escalation
• Oversee completion of all maintenance requests
• Responsible for monitoring the CMMS system and organizing work performed by contractors in cities assigned by the Regional Manager, and ensure tasks are performed effectively and efficiently to have the least impact on our Customers' daily operations
• Perform quality control inspections of facilities, including functionality and condition of mechanical and electrical rooms, restrooms, public areas, roofs, exterior finishes, sidewalks, hold rooms, potable water cabinets, stairwells, and parking areas
• Perform janitorial audits
• Train and assist proper procedures and use of CMMS
• Manage direct, vendor relations, and contracts including expected response times to support the critical program
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of materials, methods, and the tools involved in the construction or repair of buildings, parking lots, grounds and/or other structures
• Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Knowledge of routine maintenance on equipment and determining when and what kind of maintenance is needed
• Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models
• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
• Skilled in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to build relationships with partners and Leadership at all levels, and make sound recommendations while providing support and guidance for the business
• Ability to work well with others as part of a team and manage and influence others, who are not direct reports, to provide specific results
• Ability to effectively communicate with various levels or Leadership and outside vendors

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus.