Mixed Methods UX Researcher, AI Innovation and Research

At Google, we follow a simple but vital premise: Focus on the user and all else will follow. User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products.

• Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
• Formulate the UX research agenda and roadmap across a portfolio of ambient and agentic AI products and experiences, ensuring alignment with high-level product and organizational strategy.
• Develop and implement scalable frameworks and models to understand user needs, both stated and unstated and their relationship with emerging AI capabilities.
• Design, plan, and execute research studies utilizing a comprehensive mix of qualitative (e.g., interviews, ethnography) and quantitative (e.g., surveys, log analysis, A/B testing) methodologies.
• Conduct advanced analysis of both qualitative and quantitative data to generate clear, actionable insights that inform the creation of useful, usable, and delightful transformative AI experiences.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with quantitative and qualitative research methods, including usability testing, log analysis, and surveys.
• Preferred qualifications: Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.
• Experience in AI, machine learning, or automated features.
• Experience with technology innovation in an early-stage or start-up environment.
• Experience with a wide variety of qualitative and quantitative research methods and knowledge of when and how to apply them during the product development process.

• Bonus
• Equity
• Health insurance
• 401k matching
• Flight privileges

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.